Privacy Policy

Last Updated: April 2026

Your privacy is of the utmost importance to us. This policy describes how RIDGWELL SERVICES LIMITED ("we," "us," or "our") handles your personal information within the Heaven's Voices sanctuary.

1. Information We Collect

We collect only the information necessary to provide our spiritual AI experience:

• Account Information: Your email address and name when you register.
• Interaction Data: The content of your chats with the AI figures to maintain conversation continuity.
• Payment Data: Transaction details processed by our secure third-party partners (we do not store full card numbers).

2. Lawful Basis for Processing

Under the UK GDPR, we process your data based on Contractual Necessity (to provide the service you signed up for) and our Legitimate Interests (improving the AI and preventing platform abuse).

3. How We Use Your Data

Your data is used solely to facilitate your interactions with the AI, manage your account, and process offerings. We do not sell your personal data to third parties.

4. Data Storage and Transfers

RIDGWELL SERVICES LIMITED is a UK-based company. While our servers may be located globally, all data transfers are protected by standard contractual clauses or adequacy findings to ensure a level of protection equivalent to the UK.

5. AI and Automated Processing

Heaven's Voices uses Artificial Intelligence to simulate religious figures. While the AI generates responses based on your input, we do not use your personal data for "automated decision-making" that has legal or significant effects on you.

6. Your Rights

As a resident of the UK or EEA, you have the right to:

• Access, correct, or erase your personal data.
• Object to or restrict our processing of your data.
• Right to Complain: If you have concerns, you have the right to complain directly to us. We will acknowledge your complaint within 30 days and work to resolve it promptly. You also retain the right to contact the Information Commissioner’s Office (ICO).

7. Contact Us

For any privacy-related inquiries, please contact our Data Protection representative at:
RIDGWELL SERVICES LIMITED (No. 16277582)
85 Great Portland Street, First Floor, London, England, W1W 7LT